Privacy Policy
This privacy policy explains what information may be collected when you use this website, send an inquiry, or contact TOPOWER about hot runner temperature controllers, accessories, mold projects or technical support.
When you submit an inquiry form, send an email, call us, or request a quotation, we may collect your name, company name, email address, telephone number, country or region, product interest, project details, mold information, controller zone count, voltage requirement and any files or notes you choose to provide.
The website may also collect basic technical data such as browser type, device type, IP address, pages visited and referring pages through standard website server logs or analytics tools. This information helps us understand whether the website works correctly for international buyers.
We use inquiry information to respond to product questions, prepare quotations, recommend suitable hot runner controller configurations, confirm accessories, arrange order communication and provide after-sales support. We may also use non-sensitive website usage information to improve page structure, product navigation and website performance.
We do not sell personal information. We do not use inquiry information for unrelated consumer advertising.
We may share necessary information with internal sales, engineering, production or logistics team members so they can process your request. If a shipment, certification document, payment confirmation or technical support case requires external service support, only the information needed for that purpose will be shared.
This website may use cookies or similar technologies to support normal website functions, analytics and language translation. The language switcher on this website uses a translation service so visitors can view website content in different languages. Translation quality may vary depending on technical terms and product model names.
Inquiry and order communication records may be kept as long as needed for quotation follow-up, product matching, warranty support, accounting records or normal business communication. If you want us to update or remove your contact information from active sales records, you can contact us by email.
If you have questions about this privacy policy or how your inquiry information is handled, contact TOPOWER using the details below.
Last updated: May 28, 2026. This policy is written for TOPOWER website visitors, quotation requests and B2B product inquiry communication.
Send the controller type, zone count, voltage, connector and cable requirements. TOPOWER will check the details and reply with a practical quotation path.
