FAQ
Find practical answers about controller selection, zone count, thermocouple type, OEM customization, quotation details, warranty and project communication before placing an order.
Most quotation delays happen because the zone count, voltage, thermocouple type or connector requirements are unclear. The answers below help prepare a more accurate inquiry.
The controller zone count should match the number of independent heating zones on the hot runner system. If the mold has nozzle zones, manifold zones or spare zones, list them separately before quotation.
A modular hot runner temperature controller is practical for small and medium molds, common zone counts and maintenance teams that prefer plug-in controller cards. It is also easier for distributors to stock and replace by model.
A touch screen controller is better for larger multi-zone molds where operators need centralized settings, clearer alarm checking and easier monitoring during production.
The controller series supports J type or K type thermocouple options. The final configuration should be confirmed before ordering so the controller matches the mold and cable system.
Please confirm the available supply power, such as three-phase 380VAC or three-phase 220VAC, together with the country or machine environment. This helps avoid mismatched wiring and power configuration.
Send photos of the existing controller, connector, cable layout, nameplate and mold zone list. Replacement projects are easier to confirm when both the electrical and mechanical connection details are visible.
Yes. TOPOWER supplies TP01 modular hot runner temperature controllers and HY20 touch screen hot runner controllers, as well as time sequential controllers and controller accessories.
OEM logo and color customization can be discussed for distributors, equipment suppliers and hot runner system companies. Share branding requirements together with the expected quantity.
Yes. Accessory support can include thermocouple cables, heater cables, connectors and related parts for controller matching, replacement and project configuration.
Please send the zone count, voltage, thermocouple type, connector or cable requirement, mold application and order quantity. Photos of the old controller or wiring layout are also useful for replacement projects.
Main controller models include 1-year warranty support. For project orders, confirm the model, configuration and use environment before shipment so the warranty scope is clear.
You can use the inquiry form or email sales@topower-controller.com. Include the controller model, zone count and application so the team can respond with a clearer recommendation.
Send the zone count, voltage, thermocouple type, connector requirement and application details. TOPOWER can help confirm the suitable controller configuration.
Contact TOPOWERSend the controller type, zone count, voltage, connector and cable requirements. TOPOWER will check the details and reply with a practical quotation path.
